CORONAVIRUS

(COVID-19)

TEMPORARY APPOINTMENT PROTOCOL:

AUGUST 2020

Due to the fragility and high-risk factors of both our patient AND staff, which make us significantly more susceptible to Covid-19,

Our office will remain temporarily closed until it is safe to resume regular office operations.

The health and safety of our patients, physician & staff, and those surrounding us is our main priority.

Telemedicine / remote services are taking place on a limited schedule for current patients.

No in-person examinations,  or medical procedures will take place until further notice.

 

We will continue to monitor the changes in status of the Covid-19 pandemic, and hope to resume regular office examinations and procedures when it is safe to do so.

 

 APPOINTMENT PROTOCOL DURING COVID-19 TEMPORARY SHUT DOWN:

You will be contacted by the office for telehealth services

when you are due to for a reevaluation and/or medication refills.

Prescriptions are now electronic only (mandated by the government as of July 1, 2020).

 

Medication refills will be sent directly to your pharmacy digitally by Dr. Nagia

when the 30-day supply is due to be filled according to your last Rx fill date. 

 

Electronic prescriptions are now required by Law,

and will continue when we re-open for regular in-person appointments.

 

"28-day" appointments and prescriptions (2 day grace period) are no longer applicable since

all medications are now sent directly to the pharmacy digitally.

Having patient's current contact AND pharmacy information is detrimental to treat you.

Information you will need to provide for telehealth, if you have not done so already.:

 

1.  Name as it appears on your insurance card (if providing information via email or website)

2.  Current working telephone number where we can reach you for telehealth

3.  Patient Date of Birth

4..  Exact pharmacy name, location & pharmacy phone number (for electronic prescriptions)

5.  Confirmation of patient's mailing address (if your pharmacy is not equipped to accept electronic Rx)

6.  Credit card information (card number, exp date and security code) for co-pay, or self pay fee if applicable.

 

If we can not reach you by telephone during the week that your medication is due,

we can not provide any services to you. 

If your contact information has changed since your last appointment, contact us as soon as possible to provide your updated information.

You can contact us through the messaging window below, or by telephone.

GENERAL COVID-19 INFORMATION:

A "novel" Coronavirus is a new strain of coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as other strains of coronavirus that commonly circulates among humans and causes mild illness, like the common cold.  Covid-19 is new and can be contracted via droplet air travel (sneezing, coughing, talking within 6 feet),

droplet touch (bacteria and virus on hands being accidentally transmitted to eyes, nose and mouth). 

Covid-19 remains HIGHLY contagious as of August 2020.

Covid-19 effects each person differently, and on different levels of severity. Some show no symptoms, while others may not survive.

 

The CDC still recommends staying home as much as possible, and wearing face coverings when in public areas.  

 

Some businesses have reopened, but are not strictly following Covid-19 safety protocol and guidelines. For your safety, do not go to open businesses that are not implementing social distance seating arrangements, or shopping rules.

 

Wearing a face mask while in public around other people, that fully covers your nose and mouth is REQUIRED in most places. 

A face covering is highly recommended when in public, even if not required. 

Local & State Governments have been very clear stating that "it is now up to the public to do what is necessary to remain safe and prevent the spread of the virus"

Just because restrictions have been eased and businesses have reopened, the Covid-19 virus is still a current pandemic.  The virus REMAINS highly contagious as of August 2020.

Despite some re openings, continue to practice social distancing (6 feet apart with a face covering) from those who do not live with you. If you find out you have been in close contact with someone who is now Covid-19 positive, you have been exposed, or you start to exhibit symptoms, get tested as soon as possible and quarantine for a minimum of 14 days.

We hope you stay safe and well.  We look forward to speaking with you soon.

© 2015 by Tyson's Pain Center, PC.